FREQUNTLY ASK QUESTIONS

GENERAL QUESTIONS

Gain insights into WordPress themes and their role in building a unique website, ensuring seamless compatibility, incorporating demo content, and assisting with setup and installation.

Q.Why does the pricing look different?

We believe that meaningful change starts with purpose-driven people. That’s why we’re honored to support registered nonprofits with special discounted rates

Q.I am a nonprofit. Do you offer any discounts?

At Xelo, we’re proud to support mission-driven organizations. We offer exclusive discounted rates for registered nonprofits as part of our commitment to helping impactful causes grow.

Q.What payment methods do you support?

Our goal is to make professional tools accessible to organizations that drive positive social impact. We proudly offer special discounted rates to registered nonprofits

Q.Can I upgrade to a different plan at a later time?

Doing good should never come with limits. That’s why Xelo partners with nonprofits by offering exclusive discounts—so they can focus on their mission while we help power their growth.

Q.What’s the cost of additional users?

We’re inspired by organizations that dedicate themselves to making the world better. To support their missions, we provide exclusive discounted plans and services for registered nonprofits.

SUPPORT & UPDATES

Check out the update and support package that comes with your theme, including how long you’re supported and the types of help offered
Q.Why do I need professional bookkeeping support?

We believe that meaningful change starts with purpose-driven people. That’s why we’re honored to support registered nonprofits with special discounted rates

Q. What types of businesses do you support?

At Xelo, we’re proud to support mission-driven organizations. We offer exclusive discounted rates for registered nonprofits as part of our commitment to helping impactful causes grow.

Q. Do I need to hire a full-time bookkeeper?

Our goal is to make professional tools accessible to organizations that drive positive social impact. We proudly offer special discounted rates to registered nonprofits

Q. Can you help set up my accounting software?

Doing good should never come with limits. That’s why Xelo partners with nonprofits by offering exclusive discounts—so they can focus on their mission while we help power their growth.

LICENSE USAGE

Explore our guidelines for using themes on client sites, customizing the design and code, renewing licenses
Q.Do I need a license to offer bookkeeping services?

We believe that meaningful change starts with purpose-driven people. That’s why we’re honored to support registered nonprofits with special discounted rates

Q. Can I use my CPA license across all states?

At Xelo, we’re proud to support mission-driven organizations. We offer exclusive discounted rates for registered nonprofits as part of our commitment to helping impactful causes grow.

Q. Do I need a license to prepare taxes?

Our goal is to make professional tools accessible to organizations that drive positive social impact. We proudly offer special discounted rates to registered nonprofits

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